Frequently Asked Questions
Do l need to pay a deposit?
Yes, to secure your booking/date we do require a non-refundable deposit. This varies by type of function and will be quoted upon booking.
Do you have public liability insurance?
Yes l hold £10 million public liability insurance. Feel free to ask for a copy when booking your event.
Do you offer Face to Face meets?
Yes l do l am more than happy to meet at your home, the venue or somewhere else convenient. Once a deposit to secure your event date is paid.
Is your equipment PAT (portable appliance) tested?
Yes it is. A copy of my certificate is available on request.
Do you use smoke machines?
I do although you will need to check with your venue first this is permitted as some venue's do not allow the use of them as they can set off fire alarm systems. There is no extra charge for this service.
How do we get confimation of our booking?
I will send out a booking confirmation by post or email on receipt of your deposit being paid. This also has my Terms & Confirmations attached.
Do you offer payment schemes?
Payment schemes are tailored to each individual client and will be discussed during the booking process. Please mention you are wishing to do this when you chat with myself.
How soon should l book?
As soon as possible really, I am unable to hold a date until you make a deposit.
Weddings are usually booked about a year in advance with myself and other events such as Birthdays, Anniversaries and Corporate Events are usually booked anywhere from 3-6 months. However l always say the sooner the better as my Diary is filling up quickly.
How long will it take to set up?
I usually require 1 hour to carry in and set up. This may need to be extended if there are access difficulties or stairs. My quoted price includes travelling as well as setting up and dismantling my equiptment.